Air China International
Call Center
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Call Center
| Call Center |
| Americas |
Tel: +1-800-882-8122
Fax: +1-310-322-1133
Business Hours (Pacific Time):
06:00-18:00 Monday - Friday
07:30-16:00 Saturday, Sunday and public holidays |
| China |
+86-10-95583, +86-10-59281588 |
Europe
(except Russia) |
Tel: 00-800-86-100-999 (For fixed-line phone call only)
Fax: 0049-52-418-089-888
Business Hours
8:00-21:00
From 18:00 - 21:00 hour, only English and Chinese languages are available
Monday to Friday
Services: ticket reservation and selling, website support, after-sale services, flight information inquiry |
Europe
(Russia only) |
Tel: 810-800-86-100-999
Fax: 0049-52-418-089-888
Business Hours
9:00-21:00
From 19:00 - 21:00 hour, only English and Chinese languages are available
Monday to Friday
Services: ticket reservation and selling, website support, after-sale services, flight information inquiry |
| Japan |
Japanese Call Center
010-800-86-100-999 (toll free)
Service hours : 09:00 ~ 18:00(Japan local time) Available 24/7
*If you are calling from Japan (landline, mobile), add the code of your telecom carrier before the phone number
011(KKDI)-0033(NTT)-0041/0061(soft bank)
*If you are calling from China, we accept calls only from landline phones with international calling capability
00-800-86-100-999
*Service is also available in Chinese and English
* You can use credit cards (VISA, MASTERCARD, JCB, DINERS, and AMERICAN EXPRESS)
Call center in Japan
0120-474-999 (toll free)
Service hours : 9:30 ~ 17:30, Monday through Friday
TEL:03-5251-0711 (See here if you are calling from outside Japan or on a mobile phone).
FAX:03-3501-1801
Call center in China
+86-10-95583 (Reservations, Air tickets, etc.)
*Select No. 4 for Japanese
Dial 95583 if you are calling from China
*We accept calls only from landline phones
Service hours : Available 24/7 Around-the-clock support
(Service in Japanese is available from 9:00 a.m. to 6:00 p.m. -Japan local time) |
| Korea |
Toll free number for call center
1) If you are calling from Korea, please press 001-80086-100-999 and then press 1 for Korean (toll free service)
2) If you are calling from China, please press 95583 and then press 5 for Korean ( payable service)
Business Hours: Every day from 09: 00 a .m. through 6:00 p.m. (Based on Korean time, all year-round)
Telephone number of all reservation dept. of Air China Seoul, Pusan and TaeGu branch in Korea area are no change and served as usual (Monday through Friday). |
